"What a difference a little lighting does in the back. We are really pleased. Thank you!"
"Elaine and I have been very happy with the quality of service and product your company provides. The landscape lighting has accomplished our goals of providing security and pleasing aesthetic lighting. All and all we feel this has been a good investment and enjoy working with you company."
"Just a short note of thanks to let you know how very pleased I am with the job of Terra Nova Design. It was a pleasure to work with you, especially in light of our experience with the original company. I know that the orchestration of the project was not easy, as far as coordinating times with multiple residences. Again, thank you for your professionalism, attention to detail and enthusiasm in helping to take this project from an idea to a reality. I hope to do additional business in the future."
-Rachel J Loewner
"MEGA-thanks for the fabulous job Terra Nova Design did! Who knew mere lighting could transform the grounds to such a magical place. I absolutely love it, and I also appreciate that everyone you sent to complete the job was professional and always prompt."
"Thank you and your team for the recent lighting work at our home. From beginning to end your team was professional, courteous and responsive.
When I first started the project, I was especially pleased with your suggestions for the lighting, both in type of lighting and location, that would best enhance the property. I was especially appreciative of that, despite my requests otherwise, that you made several recommendations where you believed that lighting would not be needed essentially telling me in a nice way to "not waste my money."
I also wanted to compliment Brian Dockins, your on-site foreman, for the way he conducted himself, and directed his team. When I asked him and his team to relocate a previously sited junction box, as well as a tall tree-light, he and his team did it without the slightest indication that I had inconvenienced them or impacted their planned timetable. Also, previously unplanned, I had asked for a switch to be installed on an outside wall. Not only did he install the switch as I had asked, he personally went to a hardware store to get a conduit so it would blend seamlessly into the wall. He was so proud of what he had done, he gave me a call later to see how I liked it- I loved it including the fact he had personally take the initiative to finish the job better. This is an attitude I have not found often in service companies.
Again, I would like to thank you and your team for this work, which has added significant value to the ambience of my home."
"Just a note of appreciation for the extra attention paid by your staff, in winterizing our irrigation system. I work in construction and know that every operation/ every day brings something that goes wrong. The key is not the problem, it is what people do about it. That is what impressed me about your company."
"Thank you and your team for the extraordinary and totally professional work in the lighting and irrigation of our property. Truly, Cindy and I feel you could not have been more conscientious had this been your own home. We also could not have been more pleased with the outcome.
I would particularly like to thank you for working with us through the myriad and complex decision process to ensure that we had what we needed-no more, no less and at a competitive cost. We were always impressed by the technical ability of your crew and, in particular, your willingness to be flexible to our constantly changing schedule. I also greatly appreciated you or someone from your crew responding to our request for emergency service as we tried to respond to addition of new lawn area or myriad of trees and bushes.
It Goes without saying, although we will say it anyways , that our home was made complete and "perfect" because of your superb leadership, expert team and most importantly, your sage advice on what we should or should not do that invariably always proved correct."
-Bob and Cindy